Refund & Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note the customer shall bear the shipping costs of the product to the warehouses unless the product is damaged or doesn't meet the description.

Unfortunately, we cannot accept returns on sale items or gift cards

To start a return, you can contact us at bluepaani.pk@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at bluepaani.pk@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Frequently asked questions

There's a 7 day return policy. This means you have 7 days after recieving your item to request a return. The item must be in the same condition that you received it in.

No it doesn't effect the water pressure of your shower. It contains filtration balls that lets water pass by easily.

We dispatch your order as soon as possible after getting your order. It usually takes 2-5 days.

Email ~ bluepaani.pk@gmail.com

Instagram ~ Bluepaani.pk

Filter/ cartridge should be replaced after every 6-12 months for best results.

Removes chlorine, heavy metals, and other impurities from your water, making it safer for daily use.
Helps prevent dry skin, hair fall, and irritation caused by harsh tap water.
Leaves your hair softer, your skin smoother, and your showers healthier overall.

The shower filter uses multiple layers like activated carbon, KDF, and sediment filters to trap chlorine, rust, and heavy metals.
As water passes through these layers, impurities are absorbed or neutralized, leaving only clean, soft water for your skin and hair.